Terms of service

These Terms of Service govern your use of bottleroam.shop and any purchases made from BottleRoam.

Throughout these Terms, the words “BottleRoam,” “we,” “us,” and “our” refer to the operator of bottleroam.shop. The words “you” and “your” refer to any visitor, customer, or user of the website.

By accessing our website, creating an account, submitting information, or placing an order, you agree to these Terms of Service.

1. Acceptance of Terms

By using this website, you confirm that you have read, understood, and agreed to:

• These Terms of Service.
• Our Return and Refund Policy.
• Our Shipping Policy.
• Our Privacy Policy.
• Any additional policies or notices published on the website.

If you do not agree with these terms, you should not use the website.

2. Eligibility

You must be at least the age of majority in your province, state, territory, or country of residence to make a purchase through this website.

If you permit a minor to use this website, you are responsible for supervising their use and ensuring compliance with these Terms.

3. Online Store Terms

You may not use our products, website, or services for any unlawful, fraudulent, unauthorized, or abusive purpose.

You must not:

• Violate applicable laws or regulations.
• Infringe intellectual property rights.
• Transmit harmful software, viruses, or malicious code.
• Attempt to gain unauthorized access to our systems.
• Use automated tools to scrape or interfere with the website.
• Submit false, misleading, or fraudulent information.
• Place orders using unauthorized payment methods.

Violation of these conditions may result in immediate termination of access to our services.

4. Product Information

We make reasonable efforts to display product descriptions, photographs, colors, dimensions, materials, features, and specifications accurately.

However:

• Colors may appear differently depending on your device or display settings.
• Product packaging may occasionally change.
• Measurements may vary slightly due to manufacturing methods.
• Product details may be updated without prior notice.
• Images may include accessories or props not included with the product.

Customers should review the full product description before ordering.

5. Product Availability

All products are subject to availability.

We reserve the right to:

• Limit product quantities.
• Discontinue products.
• Restrict sales to certain customers or regions.
• Cancel orders when inventory is unavailable.
• Correct inventory errors.

If an ordered item becomes unavailable after payment, we may offer an alternative, issue a refund, or cancel the affected portion of the order.

6. Prices and Currency

Product prices are displayed on the website and may change without prior notice.

Prices may not include:

• Applicable sales taxes.
• Customs duties.
• Import fees.
• Currency conversion charges.
• Fees imposed by banks or payment providers.

The final amount will be shown during checkout before payment is completed.

7. Billing and Account Information

You agree to provide accurate, current, and complete information for all purchases.

You are responsible for ensuring that your:

• Name is correct.
• Billing address is accurate.
• Shipping address is complete.
• Email address is valid.
• Telephone number is current.
• Payment information is authorized.

BottleRoam is not responsible for delays, losses, or additional costs caused by inaccurate information provided by the customer.

8. Order Acceptance

Submitting an order does not guarantee acceptance.

We reserve the right to refuse, limit, or cancel an order for reasons including:

• Product unavailability.
• Pricing or description errors.
• Suspected fraud.
• Unauthorized payment.
• Unusual purchasing activity.
• Delivery restrictions.
• Violation of these Terms.

If we cancel an order after payment has been collected, the applicable amount will be refunded.

9. Payment

Payment must be completed using one of the payment methods available during checkout.

You confirm that:

• You are authorized to use the selected payment method.
• The payment information is accurate.
• Sufficient funds or credit are available.
• The transaction is not fraudulent.

Payment processing may be handled by third-party providers. BottleRoam does not store complete payment card details where processing is managed by an authorized payment provider.

10. Shipping and Delivery

BottleRoam offers free worldwide shipping.

Estimated delivery time is generally 7–10 days. Delivery estimates are not guarantees and may be affected by circumstances outside our reasonable control.

Additional shipping terms are provided in our Shipping Policy.

11. Returns and Refunds

Eligible purchases may be returned free of charge within 30 days of delivery, subject to our Return and Refund Policy.

Customers must follow the return authorization process before sending an item back.

12. Third-Party Services and Links

Our website may contain links to third-party websites, payment processors, shipping providers, applications, or services.

We do not control third-party platforms and are not responsible for:

• Their content.
• Their privacy practices.
• Their security.
• Their availability.
• Their products or services.
• Losses resulting from your use of third-party platforms.

Your use of third-party services is subject to their own terms and policies.

13. Intellectual Property

All website content, including branding, logos, text, graphics, layouts, icons, photographs, product descriptions, videos, and design elements, is owned by or licensed to BottleRoam unless otherwise stated.

You may not copy, reproduce, publish, distribute, modify, sell, or commercially exploit our content without prior written permission.

Limited personal and non-commercial use of the website is permitted.

14. Reviews and User Content

If you submit a review, photograph, comment, suggestion, testimonial, or other content, you confirm that:

• You own or have permission to use the content.
• The content is accurate and lawful.
• The content does not infringe third-party rights.
• The content is not abusive, defamatory, deceptive, or obscene.
• The content does not contain malicious code or unauthorized advertising.

You grant BottleRoam a non-exclusive, worldwide, royalty-free right to use, reproduce, edit, publish, and display submitted content for business and promotional purposes, where permitted by law.

15. Prohibited Uses

You may not use the website:

• For illegal purposes.
• To commit fraud or impersonate another person.
• To collect personal information without authorization.
• To distribute malware or harmful code.
• To interfere with website security.
• To bypass technical restrictions.
• To submit false reviews.
• To violate intellectual property or privacy rights.
• To conduct unauthorized commercial activity.

We may suspend or terminate access for prohibited use.

16. Disclaimer of Warranties

To the maximum extent permitted by law, the website and services are provided on an “as is” and “as available” basis.

We do not guarantee that:

• The website will always be available.
• Website content will be free from errors.
• Access will be uninterrupted or secure.
• All defects will be corrected immediately.
• Products will meet every individual preference or expectation.

Nothing in these Terms excludes warranties or rights that cannot legally be excluded.

17. Limitation of Liability

To the maximum extent permitted by applicable law, BottleRoam will not be liable for indirect, incidental, special, punitive, exemplary, or consequential damages arising from your use of the website, services, or products.

Where liability cannot be excluded, our liability will be limited to the amount paid for the product or service giving rise to the claim, except where applicable law requires otherwise.

18. Indemnification

You agree to indemnify and hold BottleRoam harmless from claims, damages, losses, liabilities, and reasonable expenses resulting from:

• Your violation of these Terms.
• Your misuse of the website.
• Your infringement of another party’s rights.
• Fraudulent or unlawful activity conducted through your account.

This provision applies only to the extent permitted by law.

19. Privacy

Your submission of personal information through the website is governed by our Privacy Policy.

By using the website, you acknowledge that information may be processed by third-party providers needed to complete payments, fulfill orders, prevent fraud, and provide customer support.

20. Errors and Omissions

Occasionally, the website may contain typographical errors, inaccurate information, or omissions relating to:

• Product descriptions.
• Pricing.
• Promotions.
• Shipping charges.
• Delivery times.
• Product availability.

We reserve the right to correct errors and update information without prior notice. Where an error affects an order, we may contact you, adjust the order with your approval, or cancel and refund it.

21. Termination

We may suspend or terminate your access to the website if we reasonably believe that you have violated these Terms, misused our services, committed fraud, or created risk for BottleRoam or other users.

Obligations and liabilities incurred before termination will remain enforceable.

22. Governing Law

These Terms are governed by the applicable laws of the Province of British Columbia and the federal laws of Canada applicable therein, without limiting any mandatory consumer rights available in your place of residence.

23. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

24. Changes to These Terms

We may revise these Terms from time to time. Updated terms will be posted on this page with a revised “Last Updated” date.

Continued use of the website after changes are published constitutes acceptance of the revised Terms.

25. Contact Information

Questions regarding these Terms may be sent to:

BottleRoam
20879 36 Ave
Langley, BC V3A 8N4
Canada

Email: support@bottleroam.shop
Phone: +1 604 250-0353
Website: bottleroam.shop